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 ACT ComLink Transportation
Since 1999, ComLink (Community Link) continues to be a unique transportation
program designed to transport riders in meeting their transportation needs at no
cost to the rider. Two types of services are performed: Door-to-Door and
Point-to-Point. Fifteen passenger van(s) are utilized to transport riders to
medical appointments, training, employment, civic activities and social
activities. This service is also designed to link the riders to other mass
public transportation.
Performance Information
- California Endowment Board of Directors Senior Transportation – 1,187
trips
- Comprehensive Training Systems – 2,674 trips
- Consortium of High School and University Medicine (CHUM) 3,728 trips
- Fourth District Seniors Resource Center – 1,071 trips
- Metro United Methodist Urban Ministry – 6,571 trips
- Metro San Diego Youth at Work - 11,542 trips
- San Diego Community College CalWORKs – 3,022 trips
- San Diego Workforce Partnership – 18,664 trips
- St. Stephen’s Retirement Center Spirit of the Diamond – 2,328 trips
- Village Training Institute – 1,197 trips
ACT Resource Referral Desk
The ACT Desk is volunteer staffed, to provide a referral service to meet the
short term needs of clients. The ACT Desk\ volunteers provide assistance to the
client to ensure that a crisis situation such as housing, emergency food,
clothing, household items and counseling can be met. Each client is referred to
an agency that will meet their needs. A short form is required for the
participant to complete in order to match them with a service provider.
Performance Information
- ACS (formally Lockheed Martin) – 19,987 customers served
- ACS (formally Lockheed Martin) – 12,141 referrals to community resources
- ACS (formally Lockheed Martin) - 14,983 families served
- ACS (formally Lockheed Martin) - 62 customers received soft-skill
mentoring
 Career Wardrobe Center
The Career Wardrobe Center (CWC) is a boutique type setting designed to provide
career wear to CalWORKs and Welfare-to-Work recipients. The CWC is operated by
ACT for Affiliated Computer Systems (formally Lockheed Martin IMS) in East
County. Career Clothing is donated to the center from concerned individuals,
businesses, churches, and organizations. Participants receive clothing vouchers
through the ACT Desk. The Career Wardrobe Center has helped to shape the
professional image of many of the individuals who are gaining self-sufficiency
as they transition from welfare-to-work.
Performance Information
ACS (formally Lockheed Martin) – 7,563 customers received clothing
Group Mentoring
The Group Mentoring Program is specially designed for situations where
one-on-one mentoring is not feasible. This setting promotes interaction with
peers who have like circumstances. Group Mentoring focus on the soft skills
needed to maintain a job once it is received and provide the participant with a
mentor they can call upon to continue to provide them with needed assistance.
Performance Information
- ACS (formally Lockheed Martin) – 47 customers received served
- Comprehensive Training Systems – 194 participants served
Class “B” Driver Training
In addition to providing ComLink transportation, ACT recruit and train drivers
for their DMV Class–B Divers License. After training and license acquisition,
drivers are placed with transportation providers and tracked for six months.
Performance Information
- San Diego Workforce Partnership – 74 participants trained
- Metro United Methodist Urban Ministry – 15 participants trained
 Work Experience Placement
Work Experience sites are identified among ACT’s member congregations enabling
the CalWORKs and Welfare-to-Work participants the opportunity to obtain skills
necessary to assist them in job readiness. ACT then locates a congregation
within its membership, that best meet the needs of the congregation and the
participants.
Performance Information
- San Diego Workforce Partnership – 78 participants placed in Driver
Training
- San Diego Workforce Partnership – 13 participants placed in Clerical
positions
Job Placement
Individuals are trained through ACT or other services providers for Class “B”
Driver Training and Clerical Training. Upon completion of a six week training,
individuals are placed with employment at ACT, Cloud 9, San Diego Transit,
Amrican Red Cross Transportation, San Diego Unified School District, etc and for
clerical at ACT, San Diego State University, Metro United Urban Ministry, United
States Postal Service, etc.
Performance Information
- San Diego Workforce Partnership – 72 drivers employed
- San Diego Workforce Partnership - 9 clerical employed
Holly Drive Technology Learning Center (PowerUP Computer Lab)
Opened on October 17, 2001 and scheduled for classes commencing early
December 2001 for students of Holly Drive Leadership Academy and local community
members both youth and adults to bridge the digital divide through technology
training utilizing Microsoft Office products.
Performance Information
- Holly Drive Leadership Academy Students – 180 technology trained
- Community Members – 237 trained
 St. Stephen’s Retirement Center Computer Lab
Opened on November 1, 2003, the computer lab for the residents of the St.
Stephen’s Retirement Center was established to bridge the Digital Divide.
Seniors are taught computer applications, internet surfing, emailing and related
Microsoft Office programs.
High Tech High School Interns
Real life nonprofit Internships are provided to the junior and senior students
of High Tech High School. Students attend community meetings and provide
tutoring to students of the Holly Drive Leadership Academy a K-8 charter school.
Performance Information
High Tech High Internships – 38
Community-Based Transportation Feasibility Study
Transportation needs are being accessed in partnership with SANDAG (San Diego
Association of Governments), Caltrans (California Department of Transportation),
and Jacobs Center for Neighborhood Innovation to study the regions of Central
San Diego, (Coalition of Neighborhood Councils) Lemon Grove (Generations of
Action) and National City (National City Mayor’s Office). Data is being complied
by the IBI Group.
Performance Information
- Three Regional Focus/Listening Group Meetings
- 973 Intercept Surveys conducted in three regions
- Compilation of dated from surveys and focus/listening groups
- Correlate the results of the surveys and focus/listening groups
- Study the feasibility for the need of a community-based unsubsidized
transportation service
- Development of a business plan for replication in outer California
communities
Community Outreach
The Regional Comprehensive Plan from San Diego Association of Governments (SANDAG)
was finalized in 2004. ACT participated in this process by meeting with
community members in the Fourth Council District to ascertain their concerns for
the future. This process was completed by holding multiple community focus
groups and capturing the data.
In partnership with the Health and Human Services Agency of Aging and
Independence Services outreach was completed to provide resource information and
workshops for Caregivers of seniors in the Fourth Council District.
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